Order in plain words
Retailers type what they need. Products without a price for that retailer are flagged instead of guessed.
WhatsApp ordering
Let retailers order by typing on WhatsApp
With Bagdor, a retailer can order by sending a plain WhatsApp message such as “2 butter, 1 bread”. Bagdor reads it, makes the order at that retailer’s rates and puts it in your order list for approval. The retailer gets WhatsApp messages when the order is received, approved and out for delivery, a receipt when they pay, and a reminder when payment is due.
What happens on WhatsApp
Order updates
Order received, order approved and out for delivery messages.
Payments
A payment receipt after each payment, and a reminder to overdue retailers at 9:30 every morning.
Balance on request
Retailers type “balance”, “baki” or “khata” and get what they owe back on WhatsApp.
Broadcasts
Send a message to all retailers, or only General Trade, HoReCa or Modern Trade.
Message log
See which messages were queued, sent or failed.
Questions distributors ask
Do my retailers need to install an app?
No. Retailers can order on WhatsApp by typing what they need, like “2 butter, 1 bread”, and Bagdor makes the order at their rates. Retailers who want more can use the Retailer App, which shows your name and logo.
How do I stop missing retailer orders that come on WhatsApp and phone calls?
Bagdor puts every order (from the Retailer App, WhatsApp, phone and office entry) into one list with its own order code. The office approves or rejects orders in bulk, with each retailer’s credit limit checked, so no order is lost in a chat.
How can I recover outstanding payments (udhaar) from retailers faster?
See outstanding by retailer and by age, check credit limits on every order, and let Bagdor send overdue retailers a WhatsApp reminder at 9:30 every morning. Retailers can also type “baki” or “balance” on WhatsApp to see what they owe. Payments settle the oldest bill first.
Can I bill each shop at its own rate?
Yes. Set rates for kirana shops, hotels and supermarkets, give any retailer a special rate per litre, kilo or piece, and schedule price changes ahead.
Can retailers ask for their baki on WhatsApp?
Yes. A retailer can type “baki”, “khata”, “balance” or “due” on WhatsApp and gets their outstanding amount back straight away, without calling your office.
See also
See Bagdor run one day of your business
We load a sample of your products and retailers and walk your team through it.